
| Discount Value | Special Offer | Valid Until |
|---|---|---|
| 15% OFF | Get 15% OFF your first order using this Kiehls discount code | - |
| 15% OFF | Enjoy 15% OFF when you register for the Kiehl's student discount | - |
| 15% OFF | Register for the Kiehls newsletter to get 15% OFF your next order | - |
| 15% off | Enjoy 15% OFF your first order at Kiehl's | 7 May, 2026 |
| 15% OFF | Enjoy 15% OFF the Father's Day Gift Guide at Kiehl’s | 14 May, 2026 |
| 23% off | Enjoy 23% OFF the Kiehl's Hydrating Hits Gift Set for Face and Eyes | 12 May, 2026 |
| Free shipping | Enjoy FREE delivery at Kiehl's when you spend over £25 | 13 May, 2026 |
Kiehl's provides several delivery options for customers in the United Kingdom, ensuring that skincare essentials arrive within a predictable timeframe. Free standard delivery is automatically applied to all orders over £25.
Customers can cancel an order and return products for a refund within 28 calendar days of receiving the items. To be eligible for a full refund, products must be returned in an unopened and unused condition. Returns are managed via an online portal where a free Royal Mail return label can be generated. For purchases made in a standalone Kiehl's boutique, the items must be returned to a store location with the original sales receipt. Refunds are typically processed back to the original payment method within seven working days of the return being validated.
The My Kiehl's Rewards scheme allows customers to earn points on every purchase and unlock vouchers for future use. Points are earned at a rate of one point for every £1 spent at Kiehl's retail stores or on the official website.
The programme features three tiers—Extra, Super, and Everest—which are determined by annual spend. Members earn a £10 voucher for every 150 points collected if they are in the Extra or Super tiers, while Everest members receive a £15 voucher for the same point threshold. Beyond spending, members can earn points by completing in-store or virtual consultations (20 points), leaving product reviews (5 points), and referring friends (50 points). Other perks include an annual birthday treat and early access to private sales events.
Students in the United Kingdom can access a 15% discount on their skincare purchases by verifying their status through recognised student verification portals. This offer is available to those currently enrolled in university or college and applies to a wide range of full-priced products.
Recent graduates are also eligible for continued savings through the same verification process for a limited time after completing their studies. Once status is confirmed, a unique promotional code is provided for use during the checkout process on the Kiehl's website. These discounts cannot be combined with other offers or used during major sitewide sale periods.
Kiehl's encourages sustainable practices through its recycling scheme, which is integrated into the My Kiehl's Rewards programme. Members can return empty full-size Kiehl's products to any participating standalone boutique to earn points toward their next reward.
For every empty full-size Kiehl's product returned, members receive 5 loyalty points. This programme is restricted to Kiehl's branded packaging; sample sachets, outer cardboard wrapping, and products from other brands are not accepted for points. While the brand offers an online recycling collection service to help reduce waste, points are only awarded for physical returns made at Kiehl's boutique stores.
The Kiehl's website accepts several secure payment methods, including major credit and debit cards like Visa, Mastercard, and American Express. Digital wallets such as PayPal and Apple Pay are also supported for a faster checkout experience.
