Money saving tips
- Sign up for THE OUTNET email newsletter. New subscribers receive an instant discount code (often 15% off) to use on their first purchase, along with exclusive updates on flash sales and new arrival drops.
- Download the official THE OUTNET mobile app. App users regularly receive exclusive push-notification discount codes, app-only flash sales, and early access to highly anticipated designer clearance events.
- Shop during the "Clearance" sales. While the site offers up to 70% off year-round, their end-of-season clearance sales feature extra markdowns of up to 80% on coveted designers.
- Invest in the Iris & Ink in-house brand. Because the line is designed directly by the retailer, it offers the same level of luxury craftsmanship as heritage labels but at a much more accessible price point.
- Look out for "Extra 20% Off" promotions. THE OUTNET regularly runs limited-time promotions where they apply an extra percentage discount directly to selected sale items at checkout, with no code required.
- Group your purchases together or shop with friends to reach the £150 threshold, helping you automatically qualify for free standard UK shipping.
Delivery and returns
Standard Delivery: Free on all UK orders over £150. For orders under this threshold, standard tracked shipping costs £2.50 and typically takes 3 to 6 working days to arrive.
Next Day Delivery: Available for £5.00 on orders placed before their daily afternoon cut-off time on weekdays.
THE OUTNET operates a clear 28-day returns policy starting from the date you receive your package. To qualify for a full refund, all designer clothing, footwear, and accessories must be returned completely unworn, unwashed, and undamaged. They must include all original packaging materials, designer tags, dust bags, and branded shoe boxes.
Crucially, many items shipped from THE OUTNET are fitted with a specialized plastic security tag. If this security tag is broken, cut, or tampered with, the item is strictly ineligible for a return or refund under any circumstances. UK returns are completely free of charge. You can register your return online through their official returns portal to generate a prepaid Royal Mail or Evri drop-off shipping label.
FAQs
Do they offer a student discount?
Yes, THE OUTNET offers a student discount in the UK. You can claim your unique promotional code, which typically provides an extra 15% off your order, by verifying your active student status through platforms like Student Beans or UNiDAYS.
Are the designer products authentic?
Yes, 100%. Because THE OUTNET is part of the official YOOX NET-A-PORTER Group, all products are guaranteed to be authentic. They source their inventory directly from the luxury fashion houses or as previous-season clearance stock from their sister site, Net-a-Porter.
What is Iris & Ink?
Iris & Ink is THE OUTNET's exclusive in-house label launched in 2012. Designed by their own creative team, the collection focuses on modern, high-quality wardrobe essentials, premium silk shirts, cashmere knitwear, and structured dresses designed to complement the designer pieces sold on the site.
Do they offer an NHS or key worker discount?
Yes, THE OUTNET provides a dedicated discount for key workers, which includes NHS staff, emergency services, and teachers. You can unlock your discount code (typically 15% off) by verifying your employment through portals like the Blue Light Card.
Why isn't my voucher code working?
Check the specific exclusions attached to your code. Most general THE OUTNET discount codes apply exclusively to full-priced items and exclude seasonal clearance events, items in the "Just In" category, and specific high-end luxury brands that strictly prohibit promotional discounting. Make sure that the code is entered exactly as shown, with no trailing spaces.
How to use your discount codes
- Copy THE OUTNET discount code from this page.
- Go to THE OUTNET UK website and add your chosen designer clothing, footwear, or accessories to your shopping bag.
- Click on the shopping bag icon in the top right corner of the page and select "Go to Checkout".
- On the checkout page, locate the payment and order summary section on the right-hand side.
- Find the text box labelled "Add a Promo Code", paste your code into the box, and click "Apply" to deduct the savings from your order total before finalizing your payment details.
