Money saving tips
- Use the Free Child Place Finder: TUI provides an online tool that filters packages offering free child places. Under this offer, one child travels free when accompanied by two full-paying adults on selected hotels and dates. This covers the child's flight seat, baggage allowance, hotel stay, and standard dining based on the chosen board basis.
- Set up a Direct Debit with zero deposit: On selected package holidays booked in advance, customers can choose to pay via direct debit with no upfront deposit. The total balance is divided into automated interest-free monthly instalments, with the final payment due eight to ten weeks before the departure date.
- Apply tiered promotional codes: TUI regularly runs online coupon campaigns based on minimum spend amounts (such as £100 off a £1,000 spend, or £250 off a £2,500 booking). Check the active codes before paying to see if your booking crosses a discount threshold.
- Browse the Last Minute tab: Travellers with flexible departure windows can check the Last Minute section for trips leaving within the next six weeks. Prices drop as TUI reduces unsold airline seats and contracted hotel allotments.
- Compare regional departures: Booking flights out of secondary regional airports (like Bournemouth, Exeter, or Newcastle) can sometimes offer lower base fares and cheaper airport parking fees than departing from London Gatwick or Manchester.
Delivery and returns
Booking documentation and e-tickets TUI does not issue physical paper tickets. All booking references, invoices, and confirmation emails are sent electronically immediately after checkout. Travellers can access e-tickets, boarding passes, transfer information, and resort hotel vouchers through the official TUI app or by logging into the Manage My Booking section on the website.
Cancellations and amendments Holiday changes and cancellations can be requested online via Manage My Booking or by phone with customer support. Fees for cancelling a holiday increase the closer the request is made to the departure date. For standard package bookings, cancelling more than 70 days prior to departure typically results in forfeiting only the initial deposit. Cancellations made between 28 and 15 days out forfeit 70% of the total price, while cancellations within 14 days of departure are charged at 100%. Flight-only bookings are generally non-refundable.
FAQs
Does TUI offer a student discount?
Yes. Students can claim an additional discount on selected holiday bookings by verifying their enrolment status through portals like Student Beans or UNiDAYS. These codes usually deduct between £25 and £50 from qualifying package holidays that meet a specified minimum spend.
Is there an NHS or Blue Light discount at TUI?
Yes. Healthcare workers and emergency services staff can access exclusive savings via the Blue Light Card portal or Health Service Discounts. Discount codes typically provide between £25 and £100 off bookings, depending on the destination and total order value.
Are TUI holidays ATOL protected?
Yes. All flight-inclusive packages booked through TUI UK are financially covered by the ATOL scheme under licence number 2524. When your transaction completes, an official ATOL Certificate will be issued and emailed alongside your confirmation details.
How does a Free Child Place work?
A Free Child Place covers the child's flight seat, baggage allowance, hotel stay, and standard food and drink included in the chosen board basis. To qualify, two full-paying adult passengers must share the same room with the child on eligible flight and hotel combinations.
How to use your discount codes
- Select a valid TUI discount code from this page and copy it.
- Go to the TUI UK website and choose your holiday, flight, hotel, or cruise package.
- Select your preferred travel dates, room type, and any optional add-ons like extra baggage or private airport transfers.
- Proceed through the booking steps until you arrive at the final "Trip Summary" or "Payment" page.
- Scroll down to locate the box labelled "Discount code".
- Enter your code into the field and click "Apply".
- Check that the discount has lowered your total balance before submitting your card details or setting up a direct debit schedule.
