Money saving tips
- Sign up for Sally Rewards: Subscribing to the free email newsletter enrolls you in Sally Rewards and triggers an introductory 15% discount code to apply to your first online purchase.
- Apply for a Trade Card or Student Trade Card: If you are a qualified hair stylist, nail technician, or currently enrolled on an accredited hair or beauty course, apply for a Sally Beauty Trade Card. Cardholders get access to exclusive trade pricing, VAT-free shopping days, and wholesale pack sizes.
- Use free Click & Collect: Standard delivery costs £4.95 on orders under £40. If your basket falls below this threshold, choose Click & Collect at checkout instead. It is free with no minimum spend, and orders are typically ready to collect from your local branch within three hours.
- Buy 1-litre salon sizes: Purchasing shampoos, conditioners, and developing lotions in 1-litre professional bottles works out substantially cheaper per millilitre than buying standard retail sizes.
- Watch for multi-buy promotions: The site regularly runs volume promotions on essential supplies, such as buy-one-get-one-half-price across professional hair colours or mix-and-match discounts on styling products.
Delivery and returns
Delivery options Standard UK mainland delivery costs £4.95 and takes between two and three working days. Delivery is free on orders that reach £40 or more after any voucher codes have been applied. Next working day delivery is available for eligible mainland postcodes on orders placed before the afternoon cut-off. In-store Click & Collect is free on all orders with no minimum spend requirement.
Returns policy Customers have 14 days to notify customer services of a cancellation and up to 30 days from delivery to return unused products in their original packaging. Unwanted online orders can be returned to any physical Sally Beauty retail store for free, provided you bring proof of purchase and a returns authorisation code. (Note that orders paid for via PayPal must be returned through the online postal process for a refund). Due to health and hygiene regulations, items such as opened cosmetics, hair extensions, scissors, clipper blades, and piercing tools cannot be returned once unsealed.
FAQs
Does Sally Beauty offer a student discount?
Students enrolled in accredited hair and beauty training courses can register for a Digital Student Trade Card by uploading proof of enrolment. This grants access to professional trade prices and course kits. General university students can claim the 15% email newsletter welcome code or look out for seasonal student codes on student discount portals.
Is there an NHS or key worker discount at Sally Beauty?
Sally Beauty does not offer an ongoing standalone NHS discount on their website. Healthcare and emergency workers can still secure savings by using the 15% new customer newsletter discount or by checking for verified limited-time promotional codes on this page.
Can the general public shop at Sally Beauty?
Yes. While Sally Beauty supplies trade professionals, retail customers can purchase most hair care, styling electricals, nail polishes, and beauty accessories online or in retail branches without a trade card. Certain restricted chemical treatments and trade-only products may require proof of professional qualification.
Can I return an online order to a physical store?
Yes. Most unused items in their original packaging can be returned to a local Sally Beauty retail store free of charge within 30 days. You must present your order confirmation and returns authorisation number. However, if you paid using PayPal, the store can only offer an exchange; PayPal refunds must be arranged online through customer service.
How to use your discount codes
- Select a valid Sally Beauty discount code from this page and copy it.
- Go to the Sally Beauty UK website and add your haircare, styling tools, or cosmetics to your shopping basket.
- Click the shopping basket icon in the top right corner to review your selection.
- On the basket summary page, locate the field labelled "Promo Code" or "Discount Code".
- Enter your voucher code into the box.
- Click "Apply" to adjust your order total.
- Ensure the discount has been deducted before proceeding through checkout to enter your delivery and payment details.
