Money saving tips
- Sign up for the newsletter: Registering your email address on the Secret Sales website gives you an introductory discount code, typically offering 10% off your first purchase of non-sale and selected outlet items.
- Order via the mobile app: The retailer frequently issues app-exclusive promotional codes. Downloading the official Secret Sales app allows you to apply extra savings (often 10% to 15% off) during promotional push campaigns.
- Take advantage of single-fee basket shipping: Secret Sales charges a single flat shipping fee of £2.99 per order. Because partner brands dispatch goods independently, your items may arrive in separate packages from different couriers, but you are not charged multiple postage fees.
- Look out for category flash promotions: The site regularly applies extra discount codes across specific categories on weekends, such as an extra 15% off watches and jewellery or an extra 20% off footwear. These codes reduce prices on items that are already discounted.
- Split costs with interest-free financing: The checkout supports Klarna and Clearpay, allowing shoppers to divide their order balance into interest-free monthly payments.
Delivery and returns
Delivery options Standard UK delivery costs £2.99 per order, regardless of how many individual sellers or parcels your order requires. Most parcels take between three and five working days to arrive, though dispatch windows are determined by each seller and are listed on individual product pages. Deliveries cover mainland UK and Northern Ireland. Occasionally, the retailer runs promotions offering free delivery on baskets over £50.
Returns policy Customers have 30 days from the date of receipt to return unwanted items. Returns are processed through the online returns portal, where you can generate a digital QR code for Post Office drop-off or book a home courier collection. Returns carry a £4.00 fee per order, which is automatically deducted from your final refund. Items must be unworn with all original brand tags intact.
FAQs
Does Secret Sales offer a student discount?
Yes. Students can claim an additional 10% discount on their orders by verifying their student status through Student Beans to generate a single-use promotional code for checkout.
Is there an NHS or key worker discount at Secret Sales?
Yes. Healthcare staff and emergency service workers can access exclusive discounts, receiving up to 11% off their first order and 5% off subsequent orders through verification portals like Beans iD.
How does delivery work if I order from multiple brands?
Secret Sales charges a single flat delivery fee of £2.99 per order, regardless of how many individual brands or separate parcels your items ship from. Each seller dispatches their items directly to your address.
Do I have to pay to return an order?
Yes. Returns cost £4.00 per order. When you register a return through the online portal, you can select Post Office drop-off or home collection, and the £4.00 fee will be deducted from your final refund.
How to use your discount codes
- Select an applicable Secret Sales discount code from this page and copy it.
- Go to the Secret Sales website or mobile app and add your chosen designer clothing, footwear, or accessories to your shopping bag.
- Click the bag icon in the upper right corner to review your selection, then click "Checkout".
- Proceed through the login or guest checkout stage to the "Payment" page.
- Locate the field marked "Apply Discount Code".
- Enter your code into the box and click "Apply".
- Verify that the discount has reduced your subtotal before completing your card payment or setting up an instalment plan.
